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LibQUAL+®: Charting Library Service Quality at the UofL: Frequently Asked Questions

Assessing library service quality using LibQual+(TM) at the University of Lethbridge


If you have any questions or concerns, please do not hesitate to bring them to our attention:

  • Check out the Frequently Asked Questions

  • Email: The Library Assessment Team.

  • Or contact Leona Jacobs, LibQUAL+® Lead Project Librarian, (403) 329-2008.

For more information about the LibQual+®service visit the ARL LibQUAL+® Project Website

More on LibQUAL+®

LibQUAL+® has been conducted at the University of Lethbridge every three years starting in 2005.  Based on our experience running this survey tool, we have accumulated the most frequently asked questions together and provide answers here.

Completing the Survey

LibQUAL+® Survey Overview

What happens to the Results?

Subject Guide